Refund Policies
If you would like to request a refund, then we would need to investigate this for you. Your satisfaction with the work provided is very important to us.
If your homework essay does not meet the pass grade, we ask that you attach the work we have completed for you alongside the confirmation of the grade you have received and the feedback from your tutor explaining why you have received this grade. This is so our Aftercare team can thoroughly review this for you. Once this has been fully reviewed, someone in the Aftercare team will contact you to discuss this further and process the refund if appropriate.
How to request a refund
You can request a refund at any time by following the below steps.